Existing clients

Client Center

Book or change an appointment, send us requests and see what to bring — all in one place.

Book or manage an appointment

Book a new time online. To reschedule or cancel, call us and we'll sort it out.

Sending documents

Bring originals to the office, or ask us for the safest way to send them. Never email Social Security cards or full account numbers.

Send us a request

We'll reply the same business day

A request is not a change. Policy changes and certificates take effect only after the insurance company processes them and we confirm with you.

Policy change

Add a driver or vehicle, change an address or coverage.

Send request

Renewal review

Renewal coming up? We'll compare your options before it renews.

Send request

Insurance certificate

Proof of insurance for a client, landlord or lender.

Send request

Tax amendment

Fix a return we filed, or respond to an IRS or state letter.

Send request

Something else?

New insurance or another question.

Send request

Checklist

For your tax appointment

  • Photo ID for you (and your spouse, if filing jointly)
  • Social Security cards or ITINs for everyone on the return — bring them, don't email them
  • W-2s, 1099s (NEC, MISC, INT, DIV, B, R, G), SSA-1099 and K-1s
  • Form 1095-A if you had Marketplace (ObamaCare) coverage
  • Mortgage interest (1098), property tax, student loan interest (1098-E), tuition (1098-T)
  • Childcare costs with the provider's tax ID, and charitable receipts
  • Last year's tax return, and any IRS or state letters
  • Bank account and routing number for your refund

Checklist

For an insurance quote

  • Driver's license for every driver
  • Vehicle VIN, year, make and model
  • Your current policy's declarations page
  • Home address, year built and square footage
  • For business: what you do, number of employees and yearly revenue
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